Privacy Policy

Who We Are

Our website address is: https://www.maggiesmates.co.uk
This website is operated by Maggies Mates a UK-based pet grooming business.
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: Info@maggiesmates.co.uk
Address: Maggies Mates
186 Salisbury Road, Totton, Southampton, SO40 3LQ
Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may download and extract any location data from images on the website. 

Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These are for your convenience so you don’t have to re-enter your details when leaving another comment. These cookies will last for one year.

Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
We may also share data with trusted third-party providers (such as website hosting or spam detection services) to operate and maintain this website securely. These providers are required to handle your data in accordance with data protection laws.

How Long We Retain Your Data
 If you leave a comment, the comment and its metadata are retained indefinitely. This helps us recognize and automatically approve any follow-up comments instead of holding them in a moderation queue. For users who register on our website (if applicable), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request an exported file of the personal data we hold about you — including any data you’ve provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are required to keep for administrative, legal, or security purposes. To make such a request, please contact us at info@maggiesmates.co.uk

Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Some data may be processed or stored outside of the UK or EU, but only by providers that comply with GDPR or recognised adequacy frameworks.

Additional Information
 How We Protect Your Data

We use secure hosting, encryption, and access control to protect your information against unauthorised access, alteration, or disclosure.

Data Breach Procedures
In the event of a data breach, we will notify affected users and the UK Information Commissioner’s Office (ICO) within the required legal timeframe.

Your Consent
By using our website, you consent to this Privacy Policy and agree to its terms.